As for your second question the answer is yes, it is safe to do so. If you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. Read speeds up to 2000mbs to decrease load times and get you into the game faster. For information about optional accessories for wd products, visit. I had the flashing light problem on a wd my book essentials i unplugged 2 fans that were plugged into an extension cord plugged my hd and.
I moved all my music, photos and personal files onto this hard drive. Wd my book essential 3 tb controllerpcb issues connectivity. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer.
The wd hard drive failed to show up on my pc and i couldnt access saved data either. My book essential smart backup and storage our bestselling my book external drive is an elegant, highcapacity storage solution for all the chapters of your digital life. I have a wd 1tb mybook essential external harddrive, recently i mistakenly swapped my laptop charger for the wd power jack but only for a few seconds before. When troubleshooting any detection issue, the problem lies with the drive, the data cable, power, or the computer. You can set it to run automatically to your schedule. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Once system operational and plugged in, it appears in device manager. Western digital my book problem question and answer dti data. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files.
That is because doing so will not damage the hard drive or the pc. For mac, go to the apple menu and select software update if your device is currently running firmware version 02. Western digital my book opening the case removing the drive. Tpower tm ac adapter wd western digital external hard drive hdd my book essential elite studio expander mac editions, pn s018bu1200150 da24b12 wa24c12u apd 12. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a removable. Wd mybook essential turn off troubleshooting question my. Im not good with it, and id like to ask how to properly turn off the mybook essential and unplug it. Wd my book external drive not working external hardware. I have tried connecting the my book directly to my computers ethernet port it does the same thing. I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. Should you encounter any problem, please give us an opportunity to address it. Wd my book world edition white after building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc. Dear wd community, hello my name is damsilon, i just bought wd my book essential 2tb 3.
My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. Wd mybook essential basic troubleshooting question. As shown in figure 1, your my book drive kit includes the following. I recently needed to removed the drive from a western digital my book. Aug 05, 2016 forgot my password for wd smartware, how can i reset without losing my data just had surgery and anesthesia causes me to forget things. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. Available in various editions from essential, to premium to world edition. From there, you will be able to update to the current available 02. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen.
Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. See troubleshooting for more information about reformatting a drive. In addition, the software lets you customize your backup, set drive security, run. Is there a possible way that can help me to repair the.
I have tried plugging it into different ports, different power plugs both in wall and power strip and on different computers. I currently own a western digital my book essential 2tb hard drive under a windows xp os. This firmware version includes support for mac osx tiger. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product.
Wd mybook essential hdd not showing up in win explorer i have a 1tb hdd that ive been using for a few years now. Western digital my book essential 2 tb with a power button and read more. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. My book essential edition is a small, elegant, and easytouse usb external hard drive. When i returned to access my hard drive and play a music file, the program froze and i was prompted to. I know the problem was not with my computer or cables because i had another same wd bought exactly at the same time and it was working well. Fix wd external hard drive not recognizedworking with light. Cannot access or format external hard drive wd my book. Aug 29, 2017 if you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. Sep 26, 2016 wd my book external drive not working posted in external hardware. When i returned to access my hard drive and play a music file, the program froze and i was prompted to restart. How do i reset the password for my book essential, wd. Wd mybook essential basic troubleshooting question solved.
Nov 21, 2012 3 i havent installed wd smartware at all i dont think i will need the software, the only thing i have installed is the wd ses driver. Though its no longer a new problem that external hard drive fails to. View online or download western digital wdbacw0020hbk my book essential user manual, brochure. Ive tried to check though the forum for a solution without much luck. Western digital my book live user manual pdf download.
A line of external hard drives by western digital, styled after hardbound books. My western digital external hard drive wont start your. Heres some more info it doesnt show up in my computer or disk management however. Also, when plugged in at boot up, it stopsfreezes computer from completing. I moved all my music, photos and personal files onto. I havent even backedup that many times so its got plenty of space.
Wd my book essential not being recognized in windows 10. Western digital my book essential 2tb desktop external hard. Wd smartware software western digital my book essential offers the wd smartware software that provides automatic, continuous backup and data retrieve through a visual control center. Backing up important data provides essential access to business files and records in the event of a system failure or disaster. Our latest edition now features visual, easytouse, automatic, continuous backup software and drive lock security protection, giving you beauty, brains and simplicity. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection tool doesnt see it either. Buy wd 4tb my book desktop external hard drive, usb 3.
Wd mybook essential basic troubleshooting question wd community. My book wont power up western digital my book ifixit. In shooting another video for call that geek, i found that my wd passport not recognized in the system. Complete backup my book desktop storage comes equipped with wd backup. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Shop staples for wd my book essential 500gb edition. But nothing can be used repeatedly without any wear and tear. Fix wd external hard drive not workingrecognizedshowing up. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files.
I have tried numerous power cables and usb cables all in different combinations and all i can tell is that it is stuffed. Western digital my book problem question and answer dti. My book drive, with the wd backup, wd drive utilities, and wd security. How to solve my wd hard drive not recognized in windows 10. Western digital wdbacw0020hbk my book essential manuals. Western digital wdbacw0020hbk my book essential pdf user manuals. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it. My cdrom drives quit working right before i got this. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. I bought a western digital my book essential edition 1tb external hard drive in july 09. Mar 08, 2018 in shooting another video for call that geek, i found that my wd passport not recognized in the system.
This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. Some issues might happen with a wd external hard disk, such as hard drive crash, undetected wd hard drive, bad. This is my second my book my first one is a 1 tb yes that old. How i rescued my data from a 3tb wd my book external hard drive. My 1tb wd external hard drive is not working on my windows 10 pc. Do i need to install wd smartware to safely remove hardware. Hi folks, a friend of mine has given me his my book to test for him. Download wd my book essential hdd firmware updater 3. But the problem is that the wd hard drive still not working when i. Nurfed101 posts 1 registration date saturday november 25, 2017 status member last seen november 25, 2017 updated on sep 9, 2019 at 07.
Been having a problem with a wd my book that is having mounting issues. Wd my book external drive not working posted in external hardware. Ive asked to have the drive be replace and all i got was more links on troubleshooting. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Fixed issue of drive dropping off of the list after system wakes up from standby mode. Why isnt my wd my book external hard drive being recognized. Western digital my book essential 2tb desktop external. Nov 21, 2012 yes that is the correct way to remove an external hard drive. Wd my book world edition white solved windows 10 forums. In addition, the software lets you customize your backup, set drive security, run diagnostics, manage the power settings and more. This caused an issue as i needed windows 10 to recognize my passport to do a backup.
Millions of people around the world trust their data to my book desktop storage. Oct 03, 2011 hi, i currently own a western digital my book essential 2tb hard drive under a windows xp os. If your product is not listed above, please visit the product page. Fix wd external hard drive not recognizedworking with light on. Forgot my password for wd smartware, how can i reset without losing my data just had surgery and anesthesia causes me to forget things. Wd my book troubleshooting western digital external hard drive is wellknown for its reliability and durability. Hello, i have a 4tb western digital mybook external hard drive. We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. Just plug it in and save your valuable data, music, photos, and movies. Fix and repair wd my passport ultra not detectedshowing up. Western digital my book essential edition 1tb usb 2. Back up automatically the my passport drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. External drive failure wd my book essential 2tb my. Fix and repair wd my passport ultra not detectedshowing.